We try our best to process all orders within 1-3 business days of receipt, but it can take longer during peak periods(holiday seasons, big sales, et...).
Frequently Asked Questions
When will my order ship?
About the shipping fee?
Orders above $79 USD, get free shipping! For orders under $79 USD, our standard shipping is a flat $9.99 USD.
How can I return the order?
We offer a 45-day money back guarantee from the date when the order is delivered. Please contact cs@miorun.com if you want to return the order.
For more information, please check here. View More →
How often do I need to clean the pet water dispenser and pump?
We recommend cleaning the water dispenser every 1-2 weeks to help maintain the dispenser's lifespan.
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